Why is My Access Bank USSD Code Not Working?

Why is My Access Bank USSD Code Not Working: Access Bank’s USSD (Unstructured Supplementary Service Data) codes are a convenient way to access your banking services on the go. But what should you do when you encounter issues and your USSD code is not working as expected?

In this blog post, we will delve into common reasons behind Access Bank USSD code malfunctions and guide you on how to resolve them. Access Bank prioritizes customer satisfaction, and this post aims to ensure you can access your banking services with ease.

There’s no need to worry; we’ve got you covered. Whether you’re a seasoned USSD user or new to this efficient banking tool, we’ll explore the possible issues and provide solutions to get your Access Bank USSD code working seamlessly. Let’s troubleshoot and get you back on track with your banking needs!

See Also: How to buy MTN Airtime from Access Bank

About Access Bank USSD Codes

Access Bank provides a range of USSD codes that enable customers to perform banking tasks quickly and easily. These codes are designed to offer convenience, especially when you don’t have access to the internet or a banking app. 

The Access Bank USSD code is *901#. This code allows you to perform various transactions like checking your account balance, transferring money, buying airtime, and more.

Common Reasons for Access Bank USSD Code Issues

If you find that your Access Bank USSD code is not working, several factors could be contributing to the problem. Here are some common reasons:

• Network Issues: USSD codes rely on a stable network connection. If you’re in an area with poor network coverage or experiencing network outages, this can prevent the USSD code from working correctly. Ensure that you have a strong network signal before attempting to use the code.
• Incorrect USSD Code: Mistyping the USSD code can lead to issues. It’s crucial to enter the code accurately, including any required symbols like asterisks or hashtags. Double-check the code you’re dialing to ensure it matches the intended transaction. Remember, Access Bank USSD Code is *901# which must be typed exactly like that! 
• Account Limitations: Sometimes, your account may have transaction limits in place. If you exceed these limits, your USSD transactions might not go through. Hope you have not recently blocked the USSD code due to one reason or another. Check your account balance and transaction history to see if this could be the issue. You can also quickly dial *901*911# from the phone number linked to your Access Bank account, select option 6 to unblock your USSD code, enter your 4-digit USSD code PIN, and confirm the action. It might be that you have blocked your USSD.
• Service Downtime: Banks occasionally perform maintenance or experience technical issues that can affect USSD services. If you’re trying to use the code during a maintenance period or when there are known technical problems, you may encounter difficulties.

What to do When Access Bank USSD Code Not Working?

If you’re experiencing problems with your Access Bank USSD code, here are some steps you can take to resolve the issue:

• Check Network Signal: Ensure that you have a stable network signal before using the USSD code. If you’re in an area with poor reception, consider moving to a location with a stronger signal.
• Verify the USSD Code: Double-check that you’re dialing the correct USSD code for the specific transaction you want to perform. The code should be entered precisely as provided by Access Bank.
• Check Transaction Limits: Review your account transaction limits to see if you’ve reached any restrictions. If necessary, contact Access Bank’s customer support to inquire about increasing your transaction limits.
• Contact Customer Support: If none of the above steps resolve your issue, it’s advisable to contact Access Bank’s customer support for assistance. They can provide guidance, check the status of your account, and help troubleshoot any technical problems.

Always Stay Informed

To stay informed about any ongoing issues or updates related to Access Bank’s USSD services, consider the following:

Official Communication: Check Access Bank’s official website, social media channels, or mobile app for announcements regarding USSD services, maintenance, or technical issues.

Customer Support: Save Access Bank’s customer support contact information for quick access if you encounter problems. They can provide real-time assistance.

Access Bank Customer Care Phone Number & Email Address 

To contact Access Bank customer support:

Official Website: www.accessbankplc.com 

Phone Number: 07003000000, 01-2802500, 01-2712005-7.

Email Address: contactcenter@accessbankplc.com 

Visit any of their closest branches to you. 

Check this: How to Unblock Your Access Bank Account and ATM Card

Frequently Asked Questions

Why is USSD transfer not working?

Check the signal from your network: Make sure your phone has a reliable network signal. A reliable connection to your mobile network is needed to use USSD codes. In the event that you’re in a space with unfortunate organization inclusion, have a go at moving to an alternate area and check assuming the issue continues.

How do I activate my USSD code for Access Bank?

Simply Dial *901*00# on your Access Bank registered phone number. Authenticate using a four (4) digit security code (You can create a security code using the Menu option).

Can I check my account balance if my account is blocked?

It all depends on the type of block placed on the bank account. The commonest type of block is either account going dormant (haven’t been credited or debited for 6 months or more) and a ‘no debit’ block (account can be credited but cannot be debited). Under these two scenarios, account balances can be checked.

Dynablog’s conclusion

If your Access Bank USSD code is not working, it can be frustrating, but there are several potential reasons for this issue. These may include insufficient account balance, network connectivity problems, or issues with the USSD code itself. 

To resolve it, ensure you have a sufficient balance, check your network signal, and confirm that you’re using the correct USSD code. If the problem persists, consider reaching out to Access Bank’s customer support for assistance.