How to Unblock Your GTBank Account and ATM Card: Unlocking your GTBank account and ATM card is crucial for easy banking. Sometimes, they get blocked, and it’s essential to know how to fix this. In this guide, we’ll show you the steps to unblock them quickly.

Accessing your GTBank account and ATM card is important. It lets you check your balance, pay bills, and get cash. When they’re blocked, it can be a hassle. Learning how to unblock them is handy.
They can get blocked for various reasons, like entering the wrong PIN or security concerns. Knowing why can help you avoid this in the future.
The process is simple. Contact GTBank’s customer support, verify your identity, and follow their instructions. We’ll guide you through it, whether you visit a branch, make a call, or use their online services.
Getting your GTBank account and ATM card unblocked is essential. Our guide will help you do it. Don’t let a blocked account or card disrupt your finances. Let’s start the journey to unblock them so you can manage your money with ease.
How to Unblock your GT Account Via Customer Care
Unlocking your GTBank account is a straightforward process that can be initiated by contacting their customer care service. They offer round-the-clock assistance to help you resolve this issue efficiently.
Here are the steps on how to unblock your GTBank account and ATM Card through customer care:
- Dial the GTBank customer care hotline.
- Follow the automated prompts until you can connect with a representative.
- Provide the necessary identification details, including your account number, full name, and possibly answers to security questions.
- Receive guidance on how to unblock your account or ATM card.
Using this method has some advantages, including receiving an immediate response and having access to customer care around the clock. However, there are also downsides, such as the possibility of encountering long wait times on the phone and potential call charges.
How to Unblock your GT Account Via mobile App
If you’re tech-savvy and prefer handling things independently, you can unblock your GTBank ATM card using the GTBank mobile app. Here are the steps to guide you through the process:
- Visit the Google Play Store to download the GTBank mobile app.
- After downloading, install and launch the app on your device.
- Log in using your GTBank credentials.
- Once logged in, navigate to the ‘Account Services’ or ‘Card Management’ section.
- Follow the provided instructions to unblock your account or ATM card.
This method offers the convenience of unblocking your card at your own preferred time and location, without the need to contact customer care. However, do note that it requires internet access, and there might be certain restrictions on your account that could affect app login.
How to Unblock your GT Account Via GT Branch
If you prefer in-person assistance, you can unblock your GTBank account by visiting a GTBank branch. Here are the steps to follow:
- Visit your local GTBank branch during their working hours.
- Upon arrival, take a number and wait for your turn.
- Explain the situation to the customer service representative.
- Provide your identification and account details for verification.
This method allows for face-to-face communication and the immediate resolution of the issue. However, it is limited to the bank’s working hours and may involve waiting for your turn, potentially leading to longer waiting times.
How to Unblock your GT Account Via Internet Banking
You can also unblock your GTBank ATM card using GTBank’s Internet banking platform if you have access to a desktop or laptop. Here are the steps:
- Visit GTBank’s internet banking portal.
- Log in using your credentials.
- Once logged in, navigate to the ‘Account Services’ or ‘Card Management’ section.
- Follow the on-screen instructions to unblock your account or card.
This method offers the convenience of doing it from the comfort of your home and is quick and easy to navigate. However, it does require internet access, and you might encounter browser compatibility issues, so ensure you have a compatible web browser.
Code to Unblock your GTBank Account and ATM Card
The code to unblock your GTBank account is *737*20#.
If you have previously blocked your GT Bank USSD code and want to unblock it, follow the steps below:
- Dial *737*20# from the phone number linked to your GT Bank account.
- Select option 1 to unblock your USSD code.
- Enter your 4-digit USSD code PIN.
- Confirm the action.
How to Avoid Blocking your GT account
To prevent future blocks on your GTBank account, consider the following tips:
- Double-Check Your PIN: Always verify that you’ve entered the correct PIN before confirming any transaction to prevent multiple failed attempts.
- Enable Transaction Alerts: Keep yourself informed by enabling transaction alerts. This way, you’ll receive updates on all account activities and can quickly identify any suspicious transactions.
- Regularly Update Passwords: As a general security measure, regularly change and update your account passwords. This practice makes it more challenging for unauthorized individuals to access your account.
- Keep Account Details Confidential: Never share your account information with anyone. Keeping your account details confidential minimizes the risk of unauthorized access and enhances security.
By following these tips, you can enhance the security of your GTBank account and reduce the likelihood of future blocks.
FAQs- Unblocking GT bank Account
What is the code for GTB account blocking?
In the notice, GTBank said customers can lock their accounts with the use of its popular USSD, *737# from the mobile phones. According to the bank, what an account holder needs to do is to “dial *737*51*74# using any mobile number in Nigeria to lock your account free of charge.”
How do I withdraw money from a frozen account?
If your account is frozen due to debts, you have to settle the owed amount in order to be able to close the account. Can I withdraw money from a frozen account? No, you cannot withdraw money from a frozen account. You have to unfreeze the account before you can make any outgoing transactions.
ow do I check my blocked money on GTB?
Internet Banking
Log on to Internet Banking with your User ID/Email and password.
Click Cards > View Block Funds.
Can I receive money if my account is blocked?
Can a blocked account receive money? That depends on the type of account and the reason why it was blocked. Usually, withdrawals are an issue rather than deposits. However, there may be occasions, such as when a bank account is blocked by a government, when any transaction whatsoever becomes prohibited.
Dynablog’s conclusion
Having your GTBank account or ATM card blocked can be a distressing experience, but as we’ve discussed, there are multiple avenues for resolution. Whether you choose to reach out to customer service, or prefer the tech-savvy approaches like using the mobile app or internet banking, the key is to take swift action to resolve the issue.

Meet RASHEED FARUQ ADEYEMI, a Student of University of Ilorin, Department of Water Resources and Environmental Engineering. Beyond that professional pursuit, he’s a professional writer who finds solace and joy in solving people’s problems through the art of writing. Through this platform, he aspires to share their knowledge, experiences, and insights, connecting with like-minded individuals and leaving a positive impact on their audience.
Join Dynablog.com.ng on this journey of finding and sharing the right information to it’s audiences.
Thank you!