Why your Globus Bank USSD Code not Working?: Globus Bank makes banking easy for its customers with USSD (Unstructured Supplementary Service Data) codes, allowing transactions directly from mobile phones. But sometimes, these codes might not work as expected.
This article will discuss common reasons for such issues and provide solutions to ensure smooth banking. Let’s explore and fix the problem to keep your banking hassle-free!
See similar post: Why Your GTBank USSD Code not Working?
Globus Bank USSD Codes
Globus Bank offers USSD codes that let customers handle banking tasks quickly and easily. These codes are especially useful when you don’t have internet access or a banking app.
The Globus Bank USSD code is *989#. With this code, you can check your account balance, transfer money, buy airtime, and more.
Common Reasons for Globus Bank USSD Code Issues
If you find that your Globus Bank USSD code is not working, several factors could be contributing to the problem. Here are some common reasons:
- Network Issues: USSD codes rely on a stable network connection. If you’re in an area with poor network coverage or experiencing network outages, this can prevent the USSD code from working correctly. Ensure that you have a strong network signal before attempting to use the code.
- Incorrect USSD Code: Mistyping the USSD code can lead to issues. It’s crucial to enter the code accurately, including any required symbols like asterisks or hashtags. Double-check the code you’re dialing to ensure it matches the intended transaction. Remember, Globus Bank USSD Code is *989# which must be typed exactly like that!Â
- Account Limitations: Sometimes, your account may have transaction limits in place. If you exceed these limits, your USSD transactions might not go through. Hope you have not recently blocked the USSD code due to one reason or another. Check your account balance and transaction history to see if this could be the issue..
- Service Downtime: Banks occasionally perform maintenance or experience technical issues that can affect USSD services. If you’re trying to use the code during a maintenance period or when there are known technical problems, you may encounter difficulties.
What to do When Globus Bank USSD Code Not Working?
If you’re experiencing problems with your Globus Bank USSD code, here are some steps you can take to resolve the issue:
- Check Network Signal: Ensure that you have a stable network signal before using the USSD code. If you’re in an area with poor reception, consider moving to a location with a stronger signal.
- Verify the USSD Code: Double-check that you’re dialing the correct USSD code for the specific transaction you want to perform. The code should be entered precisely as provided by Globus Bank.
- Check Transaction Limits: Review your account transaction limits to see if you’ve reached any restrictions. If necessary, contact Globus Bank’s customer support to inquire about increasing your transaction limits.
- Contact Customer Support: If none of the above steps resolve your issue, it’s advisable to contact Globus Bank’s customer support for assistance. They can provide guidance, check the status of your account, and help troubleshoot any technical problems.
Always Stay Informed
To stay informed about any ongoing issues or updates related to Globus Bank’s USSD services, consider the following:
- Official Communication: Check Globus Bank’s official website, social media channels, or mobile app for announcements regarding USSD services, maintenance, or technical issues.
- Customer Support: Save Globus Bank’s customer support contact information for quick access if you encounter problems. They can provide real-time assistance.
Globus Bank Customer Support Phone Number & Email Address
To contact Globus Bank customer support:
Official Website: https://globusbank.com
Phone Number: 0201 466 1000, 0201 225 9000-1
Email Address: contactcenter@globusbank.com.
Visit any of their closest branches to you.
Frequently Asked Questions
What is the Globus Bank USSD code?
The Globus Bank USSD code is *989#.
How do I register for the USSD service?
Dial *989#, follow the prompts, and use your registered phone number and account details to complete the setup.
Can I use the USSD code without an internet connection?
Yes, the USSD service works without internet access.
What services can I access with the USSD code?
You can check balances, transfer funds, buy airtime, pay bills, and more.
Is there a charge for using the USSD service?
Yes, standard network charges may apply per transaction.
How do I reset my USSD PIN?
Dial *989#, select the option to reset your PIN, and follow the prompts.
Can I transfer money to other banks using the USSD code?
Yes, you can transfer funds to other banks in Nigeria via *989#.
What is the daily transaction limit on the USSD code?
The daily limit is typically ₦100,000, but it may vary depending on your account type.
How do I buy airtime with the USSD code?
Dial *989#, select the airtime option, enter the amount, and confirm with your PIN.
What should I do if the USSD service isn’t working?
Check your network signal, ensure your number is linked to your account, or contact Globus Bank customer support.
Dynablog’s Conclusion
Globus Bank’s USSD codes offer convenient mobile banking, but issues can occur due to network problems, code errors, account limits, or service downtime. By following the steps mentioned and staying informed, you can resolve these issues and continue to enjoy mobile banking. Globus Bank’s customer support is also available to assist you when needed.
Meet RASHEED FARUQ ADEYEMI, a Student of University of Ilorin, Department of Water Resources and Environmental Engineering. Beyond that professional pursuit, he’s a professional writer who finds solace and joy in solving people’s problems through the art of writing. Through this platform, he aspires to share their knowledge, experiences, and insights, connecting with like-minded individuals and leaving a positive impact on their audience.
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