Why is My Fidelity Bank USSD Code Not Working

Why is My Fidelity Bank USSD Code Not Working: If you’ve been trying to use your Fidelity Bank USSD code and are experiencing issues, it’s important to understand the reasons behind it and how to resolve the problem.

Using the Fidelity Bank USSD code is like having a convenient tool to access various banking services at your fingertips. But what do you do when your USSD code isn’t working as expected, and how can you get it back on track?

Whether you’re a long-time user of Fidelity Bank’s USSD service or you’re just getting started, we’re here to shed light on the common reasons why your USSD code might not be working and guide you on how to troubleshoot the issues.

Let’s delve into the details and discover how to get your Fidelity Bank USSD code up and running smoothly, so you can continue to enjoy the ease and efficiency it brings to your banking experience.

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Fidelity Bank USSD Codes

Fidelity Bank provides a range of USSD codes that enable customers to perform banking tasks quickly and easily. These codes are designed to offer convenience, especially when you don’t have access to the internet or a banking app. 

The Fidelity Bank USSD code is *770#. This code allows you to perform various transactions like checking your account balance, transferring money, buying airtime, and more.

Common Reasons for Fidelity Bank USSD Code Issues

If you find that your Fidelity Bank USSD code is not working, several factors could be contributing to the problem. Here are some common reasons:

• Network Issues: USSD codes rely on a stable network connection. If you’re in an area with poor network coverage or experiencing network outages, this can prevent the USSD code from working correctly. Ensure that you have a strong network signal before attempting to use the code.
• Incorrect USSD Code: Mistyping the USSD code can lead to issues. It’s crucial to enter the code accurately, including any required symbols like asterisks or hashtags. Double-check the code you’re dialing to ensure it matches the intended transaction. Remember, Fidelity Bank USSD Code is *770# which must be typed exactly like that! 
• Account Limitations: Sometimes, your account may have transaction limits in place. If you exceed these limits, your USSD transactions might not go through. Hope you have not recently blocked the USSD code due to one reason or another. Check your account balance and transaction history to see if this could be the issue. You can also quickly dial *770*912# from the phone number linked to your Fidelity Bank account, select option 3 to unblock your USSD code, enter your 4-digit USSD code PIN, and confirm the action. It might be that you have blocked your USSD.
• Service Downtime: Banks occasionally perform maintenance or experience technical issues that can affect USSD services. If you’re trying to use the code during a maintenance period or when there are known technical problems, you may encounter difficulties.

What to do When Fidelity Bank USSD Code Not Working?

If you’re experiencing problems with your Fidelity Bank USSD code, here are some steps you can take to resolve the issue:

Check Network Signal: Ensure that you have a stable network signal before using the USSD code. If you’re in an area with poor reception, consider moving to a location with a stronger signal.

Verify the USSD Code: Double-check that you’re dialing the correct USSD code for the specific transaction you want to perform. The code should be entered precisely as provided by Fidelity Bank.

Check Transaction Limits: Review your account transaction limits to see if you’ve reached any restrictions. If necessary, contact Fidelity Bank’s customer support to inquire about increasing your transaction limits.

Contact Customer Support: If none of the above steps resolve your issue, it’s advisable to contact Fidelity Bank’s customer support for assistance. They can provide guidance, check the status of your account, and help troubleshoot any technical problems.

Always Stay Informed

To stay informed about any ongoing issues or updates related to Fidelity Bank’s USSD services, consider the following:

Official Communication: Check Fidelity Bank’s official website, social media channels, or mobile app for announcements regarding USSD services, maintenance, or technical issues.

Customer Support: Save Fidelity Bank’s customer support contact information for quick access if you encounter problems. They can provide real-time assistance.

Fidelity Bank Customer Support Phone Number & Email Address 

To contact Fidelity Bank customer support:

Official Website: www.fidelitybank.ng .

Phone Number: 070034335489 or 09087989069.

Email Address: true.serve@fidelitybank.ng

Visit any of their closest branches to you. 

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Frequently Asked Questions

What is the new code for Fidelity Bank USSD?

Use *770# the Fidelity USSD banking code to perform all financial transactions such as transferring money to another bank account, borrowing loans, buying airtime and data, check account balances.

How can I activate my fidelity?

How to reactivate your Fidelity account on the Web

• Register or log on to online.fidelitybank.ng. …
• Click on Do More. …
• Select “Account Maintenance” …
• Select “Account Reactivation”

Why can’t I access my Fidelity account?

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Conclusion

If your Fidelity Bank USSD code isn’t working, check your network connection, account balance, and the correctness of the code. If issues persist, contact customer support for assistance.